You may reach us 24/7 via online and offline channels:

  1. Please reach us via an online chat window after logging in to your account. The chat window is available both on the web & in mobile applications.

  2. You may use the contact form on Koinal platform. Please go to Contact Form.

  3. If you prefer, you may also reach us by email, too.

    • Our Customer Support team is available via [email protected]

    • For inquiries about 3rd party integrations (such as Huobi, StormGain, Okex...etc) please reach us via [email protected]

Koinal Customer Support doesn't provide a call service.

For general questions & you may also reach us via mobile app comments & social media channels (@Koinal_io) on Facebook, Twitter, Instagram, Trustpilot.


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