A Bitcoin transaction starts as soon as your payment is initiated. The duration depends on the mining speed, however, Koinal uses a high priority speed that allows users to receive the amount, approximately within 30-45 minutes. There might be a delay in the mining process if the Bitcoin network is congested. Please kindly wait till the process is over. You can check the status of your transaction on blockchain anytime with full transparency.
The most popular links for blockchain search are below:
https://www.blockchain.com/explorer for BTC, BCH
https://etherscan.io/ for ETH, USDT, USDC, LINK,
all smart contracts ERC20
https://bithomp.com/explorer/ for XRP
https://live.blockcypher.com/ltc/ for LTC
You may find other search links in internet here: