General Tips
Enable the pop-up windows of your browser, clear cache & cookies
Don’t use VPN, proxy, or IP masking services
Make sure you have the newest version of your web browser (Chrome is preferred) and that your internet connection is stable.
Tips for Card payment
Make sure your card details are correct
Make sure you enter the additional security code, provided by your bank.
Make sure you have sufficient funds on your card. Please top up the balance or use another card.
Contact your bank to authorize the payment if they decline your transaction.
Your card may not be used for cryptocurrency purchases or on the internet. Please contact your bank or try again with a different card.
3D secure System Malfunction:
There might be something wrong with the card issuer's security system at this time. Please try again later or with a different card.
The transaction might have been declined by the Card Issuer:
Contact the bank and request for the payment to be approved.
Try again at a later time.
Use an alternative credit card.
EXT-PYM008-V001-TK