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How to reset the password on my Koinal account?
How to reset the password on my Koinal account?
Viktor avatar
Written by Viktor
Updated over a week ago

We are offering two options to reset your password:

  • From within your account - if you remember the old one

  • From the Login screen - if you have forgotten the old one

How to change my password from my account?

Browser

  • Go to "Account Settings"

  • There you will see fields in which you need to:

    • Write the old password

    • Write a new password

    • Confirm the new password

  • Click "Save"

App

  • Go to "Account" from the lower right corner

  • Select "Security" and "Change Password"

  • There you will see fields in which you need to:

    • Write the old password

    • Write a new password

    • Confirm the new password

  • Click "Save"

How to reset my password?

In case you have forgotten your password follow the steps below to reset it:

  • On the Login page, click on "Forgot Password?"

  • Input your email and click on "Reset password"

  • You will receive an email, click on the button "Change Password" in that email

  • Input a new password. confirm it, and click "Change Password"

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