How can I complete the "My Info" Section?
We expect you to complete your basic personal information. Simply login into your account. Then go to the "My Info" section - you can find it when you click “user” icon on the top right corner;
- Please fill the form completely and correctly
- You will be notified on screen if you bypass any required field.
- Information provided will be crosschecked with your verification documents.
After completing your data, you will be ready for uploading your verification documents. You may find further information for the next step in What type of documents are requested?
Is my information safe in Koinal?
You may be asked to provide personal information or documents anytime you are in contact with any Koinal Services. The primary purpose of collecting customer information is to provide a compliant, secure, and customized service experience. We as ...
What is KYC?
The 'Know Your Customer' (KYC) is an obligatory verification process in financial services. It requires users to verify their identity, location, etc., and prove they are competent to use the financial services offered. KYC process is an important ...
How Safe is Koinal?
The security of your account is very important to us. In order to protect your account in the most secure way, we constantly stay up to date and improve ourselves. Please find some of the security measures applied here: ✔ Security of the Sign-up/ ...
About the Company
SG Veteris Limited is a limited liability company incorporated in England (company number: 10539075) with its registered headquarters office at The Tower at the Bower 207 Old Street London EC1V 9NR, United Kingdom. Please visit our company web page: ...
How can I open a user account in Koinal?
It is simple and easy! You can open your account in 3 simple steps; ✔ Email verification ➛ Go to www.koinal.io and choose "sign up" on the top right corner ➛ Enter your email, create your password, check CAPTCHA and Terms & Conditions, then ...