How long will it take for my Bitcoins to arrive?
A Bitcoin transaction starts as soon as your payment is initiated. The duration depends on the mining speed, however, Koinal uses a high priority speed that allows users to receive the amount, approximately within 30-45 minutes. There might be a delay in the mining process if the Bitcoin network is congested. Please kindly wait till the process is over. You can check the status of your transaction on blockchain anytime with full transparency.
My order status is COMPLETED. When I will receive my Bitcoins and/or Altcoins?
We have completed processing your order and your TX ID is created. Your coins will be delivered to your wallet when the blockchain confirmations are completed. You will receive your coins within a maximum of 35 – 40 minutes. The duration may be ...
How long does it take to get verified?
We aim to process all verification applications in 6 hours at maximum. However, we often respond much sooner. Please login to your account and click on the arrow next to your profile picture on top of the screen to reach the verification tab. You ...
Shall I take any action to get the coins in my wallet?
All you need to do is completing your KYC verification, adding your wallet address, and creating your purchase order. Your coins will be delivered within minutes. In exceptional cases, the blockchain process may be affected by the high traffic on the ...
Why should I choose Koinal over crypto exchanges?
✔ Instant Purchase with a card Instead of a complex and time consuming bank transfer process, we give you the opportunity to pay with either your credit or debit card, instantly. ✔ Lower processing fees With our infrastructure and business model, we ...
What is Koinal?
Flexibility and Speed in the fast paced crypto world with Koinal ➛ Koinal® is a registered trademark of SG Veteris Limited. ➛ It is an online platform that enables all Koinal users to purchase cryptocurrencies and making their payments with ...