My order status turned to PRICE_CHANGED. Should I pay more now?

My order status turned to PRICE_CHANGED. Should I pay more now?

The market price applied to your order has been changed by over 2.5%. So you must have been notified to confirm the new price by email. You can confirm or dismiss your order from the URL link. Once you confirmed your order, please kindly be noted that you have confirmed the new amount of coin by new price. The total FIAT amount you will pay won't be changed.



EXT-ORD001-V001-TK



    • Related Articles

    • My order status is DISMISSED. Why did you cancel my order?

      We don't cancel any order except the following condition if the price changed  - System expiry due to user's inactivity within the last 5 hours. By the way, you may dismiss the order in case of any price change over 2.5%. Koinal guarantees the ...
    • Why I have been charged with a higher USD amount than the confirmed amount?

      Please be informed that you have been charged in the same USD amount as confirmed while the creation of your purchase order. The difference may be caused due to cash advance fee or exchange  fee applied by banks as stated in our terms & conditions as ...
    • My order is in ORDER_CREATED status. What should I do now?

      Congratulations, your order has been created. Now, you will receive a confirmation email with the order reference ID. Since all your payment and verification steps are completed successfully, your order will proceed and your coins will be delivered ...
    • How can I change my password?

      You can change your password on the settings window on your Koinal account. Please login to your account and then;  ✔ Click on the arrow on the right top and next to your profile picture. ✔ Choose the "Account Settings" option in the pop-up window to ...
    • My order status is COMPLETED. When I will receive my Bitcoins and/or Altcoins?

      We have completed processing your order and your TX ID is created. Your coins will be delivered to your wallet when the blockchain confirmations are completed.  You will receive your coins within a maximum of 35 – 40 minutes. The duration may be ...