Why I received Issuer error message?

Why I received Issuer error message?

The transactions declined by the issuer may have various reasons. The most common ones are below:

* Card may be restricted for online payments. Please ensure that it is not restricted to internet use.

* Card may be restricted for coin purchase due to MCC (merchant sector) restriction. Please ensure that it is not restricted to purchasing coins.

* Card limit may indicate insufficient funds. Please check whether you have a sufficient limit for the transaction.

* Card BIN  country, that is the country of your issuer - is not allowed. Please be informed that we have no limitations for nationalities. However,  our card acquiring system does not allow cards issued in some countries.

You may contact your bank for details or you may try again with another card. 

You can contact us via support@koinal.io on 7/24.


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